CCPA (California Consumer Privacy Act) Compliance Assistance Services
- Overview
The California Consumer Privacy Act (CCPA) is a law that gives California residents certain rights over their personal information that is collected, used, and shared by businesses. Compliance with CCPA requires businesses to provide certain disclosures and notices to California residents, and to allow them to request access to and deletion of their personal information, among other things. Compliance services can help businesses understand and meet their obligations under CCPA, such as by performing privacy impact assessments, developing and implementing privacy policies, and providing training to staff.
- Approach
The California Consumer Privacy Act (CCPA) requires companies to provide certain rights to California consumers such as the right to know what personal information a business has collected about them, the right to delete personal information, the right to opt-out of the sale of their personal information, and the right to not be discriminated against for exercising their rights. To comply with the CCPA, companies should take the following steps:
- Update privacy policies and notices to include information about the CCPA, such as what personal information is being collected and how it is being used.
- Create an inventory of data processing activities and classify any personal information collected.
- Establish a system for consumers to exercise their CCPA rights, such as providing a toll-free telephone number or a website.
- Train staff on CCPA compliance.
- Monitor service providers and business partners to ensure they are also in compliance.
- Monitor changes to the law and update policies and procedures accordingly.
- Benefits
The California Consumer Privacy Act (CCPA) provides several key benefits to California residents, including:
- The right to know: California residents have the right to know what personal information is being collected about them, how it is being used, and with whom it is being shared.
- The right to access: California residents have the right to access their personal information in a readily usable format.
- The right to delete: California residents have the right to request that their personal information be deleted.
- The right to opt-out: California residents have the right to opt-out of the sale of their personal information.
- The right to non-discrimination: California residents have the right not to be discriminated against for exercising their privacy rights.
- The right to know about data breaches: California residents have the right to be notified in the event of a data breach.
- The right to request disclosure of data sharing practices: California residents have the right to request disclosure of data sharing practices with third parties.
- Deliverables
The California Consumer Privacy Act (CCPA) requires certain deliverables from businesses that collect, use, and share personal information of California residents. These include:
- Privacy policy: Businesses must provide a clear and conspicuous privacy policy that informs California residents of their rights under the CCPA.
- Notice at collection: Businesses must provide a notice at or before the point of collection of personal information, informing California residents of their rights under the CCPA.
- Right to opt-out of sale of personal information: Businesses must provide a clear and conspicuous link on their website labeled “Do Not Sell My Personal Information” that allows California residents to opt-out of the sale of their personal information.
- Right to request information: Businesses must provide a way for California residents to request the categories and specific pieces of personal information that have been collected about them, as well as the sources of that information.
- Right to request deletion: Businesses must provide a way for California residents to request the deletion of their personal information.
- Notification of data breaches: Businesses must notify California residents in the event of a data breach that poses a significant risk to the security of their personal information.
- Third-party disclosure: Businesses must disclose the categories of personal information shared with third parties, and the names of those third parties.
- Training
The California Consumer Privacy Act (CCPA) requires certain trainings for businesses that collect, use, and share personal information of California residents. These trainings include:
- Employee training: Businesses must train their employees on the requirements of the CCPA and how to handle requests from California residents for their personal information.
- Service provider training: Businesses must train their service providers on the requirements of the CCPA and how to handle requests from California residents for their personal information.
- Data security training: Businesses must train their employees and service providers on data security best practices, such as how to protect personal information from unauthorized access and breaches.
- Compliance training: Businesses must train their employees and service providers on how to comply with the CCPA and other privacy laws, including how to handle requests from California residents for their personal information.
- Record-keeping training: Businesses must train their employees and service providers on how to keep records of requests from California residents for their personal information and how to respond to those requests.
- Data breach response training: Businesses must train their employees and service providers on how to respond to data breaches and notify California residents in case of a data breach.
- Privacy by design training: Businesses must train their employees and service providers on the principle of privacy by design and how to incorporate it in their products and services.
REACH US TO ENSURE THAT WHEN EVEN WHEN A CRISIS STRIKES, YOUR BUSINESS MUST GO ON AS USUAL.