Security incidents happen without any warning all the time and are very often undetected for long periods of time. Most companies struggle to identify incidents because either they often work in silos or because the number of alerts is overwhelming. Security teams in charge of dealing with these threats are also often over burdened with false alerts. All of this slows and impacts an organization’s effectiveness with incident response.

Incident response (IR) is the steps used to prepare for, detect, contain, and recover from a data breach. Your Incident response plans ensure that responses are as effective as possible. These plans are necessary to minimize damage caused by threats, including data loss, abuse of resources, and the loss of customer trust.

We use the best practices suggested in ISO/PAS 22399:2007 which provides general guidance for an organization — private, governmental, and nongovernmental organizations — to develop its own specific performance criteria for incident preparedness and operational continuity, and design an appropriate management system. Through a structured and systematic process, organizations can manage risk and uncertainty proactively, as well as mitigating and recovering from unavoidable disruptions

Using the same our experts will establish your process, principles and terminology for incident preparedness and operational continuity management (IPOCM) within the context of societal security. We will help you with the following aspects:

1. understanding the overall context within which your organization operates;
2. identify critical objectives;
3. understanding barriers, risks, and disruptions that may impede critical objectives;
4. evaluate residual risk and risk tolerance to understanding outcomes of controls and mitigation strategies;
5. plan how your organization can continue to achieve its objectives should a disruptive incident occur;
6. develop incident and emergency response, continuity response and recovery response procedures;
7. activities required in each phase of incident response
8. define roles and responsibilities, and resources to respond to an incident;
9. communication pathways between the incident response team and the rest of the organization
10. meet compliance with applicable legal, regulatory, and other requirements;
11. provide mutual and community assistance;
12. interface with first responders and the media;
13. promote a cultural change within the organization that recognizes that risk is inherent in every decision and activity and must be effectively managed.
14. metrics to capture the effectiveness of its IR capabilities

Some of the key benefits that accrue due to having an effective Incident Response Plans are

Some Key Deliverables are defining