Seven Step Consulting Private Limited and its group companies, hereinafter referred to as the “Company” or “SSCPL”, is committed to keeping your personal data private. Data Privacy is important to us and we strive to be transparent in our data collection and use practices We ensure total transparency in all our dealings.

SSCPL respects and understands the importance of your privacy – and are therefore committed to affording complete protection to the personal information of our customers who use our products and services or visitors of our (including www.sevenstepconsulting.com), platform, and applications (collectively, the “Platform”)., and of the learners whose information we may have access to and when you apply on our website for any training programme or prospective employees when you apply for an open position. It is in recognition of this need for security, our commitment to EU GDPR and secure management of any information received /collected by us that we have established this Privacy Policy.

If you are looking for CCPA-specific information, check out our CCPA Privacy Notice as well, which is incorporated into this Privacy Policy.

By accessing this website and/or by availing any of the services, you agree to the terms of this Data Privacy and Protection Policy.

CONTENTS

1. TERMS USED IN THIS POLICY
2. OUR COMMITMENT TOWARDS PROTECTING PERSONAL INFORMATION
3. SCOPE
4. PRIVACY POLICY STATEMENT.
5. WHAT DATA DO WE COLLECT OR PROCESS ABOUT YOU, AND FOR WHAT PURPOSE?
   1. What information is collected?
   2. How do we use the information collected?
6. WHOM DO WE SHARE YOUR DATA WITH?
7. HOW LONG DO WE RETAIN YOUR DATA?
   1. Can this information be reviewed?
8. WHAT ARE YOUR RIGHTS REGARDING YOUR DATA WITH US
9. HOW DO WE SECURE INFORMATION COLLECTED?
10. HOW DO WE USE COOKIES?
11. CHILDREN’S PRIVACY
12. POLICY UPDATES
    1. Notification of Changes
13. CONTACT US

1. TERMS USED IN THIS POLICY

In this Data Privacy and Protection Policy:

2. OUR COMMITMENT TOWARDS PROTECTING PERSONAL INFORMATION

Seven Step Consulting Private Limited and its group companies, hereinafter referred to as the “Company” or “SSCPL”, is committed to keeping your personal data private.  We are committed to safeguarding the privacy of our website visitors and service users. This Privacy Statement (“Statement”) describes the information that we gather on or through the Service, how we use and disclose such information, and the steps we take to protect such information. By visiting the Site, or by purchasing or using the Service, you accept the privacy practices described in this Policy.

Our commitment to privacy goes beyond the minimum legal and regulatory requirements. We strive for best-in-class data protection and privacy management, which requires a sound data privacy governance structure and effective data privacy compliance and best practices program to ensure that we meet ever-changing and increasingly-complex regulatory standards and all contractually agreed privacy obligations.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. Please link to Cookies Policy.

3. SCOPE

This Privacy Policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

This Privacy Policy applies to all the Company-owned websites, domains, and services and those of our wholly owned subsidiaries (“the Company sites or services”), except that a privacy policy or statement specific to a particular the Company service or program may supersede or supplement this Privacy Policy Statement.

Personal information concerning the Company and its customers, including outsourcing and other services clients, business partners, employees, former employees, and applicants for employment (“covered individuals”) collected and processed offline is also governed by this Privacy Policy Statement except where the contract with a covered individual defines different requirements which will take precedence over this Privacy Policy Statement.

4. PRIVACY POLICY STATEMENT

Your privacy is important to us. We will use your personal information only in the manner set out in this Policy. We act in accordance with the applicable data protection laws, including GDPR. We are committed to safeguarding the privacy of our website visitors, clients, prospects, and research participants.

This Policy sets out how we deal with your personal information.

Our commitment towards protecting your personal information includes the following obligations:

5. WHAT DATA DO WE COLLECT OR PROCESS ABOUT YOU, AND FOR WHAT PURPOSE?

What information is collected?

Personal information is any information that can be used to identify an individual, such as your name, physical address, contact information (e.g., email address, phone number), title, and occupation. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

1. Personal information collected on our website

As a general practice, no personal Information is collected about a visitor to the website, apart from the personal information submitted by the visitor himself/herself in a ‘contact us’ form or ‘submit resume’ link. We shall use such Personal Information for the purpose you share it with us. However, at times, certain information may be collected from you when you visit the website. Such information is aggregated to measure the number of visits, average time spent on the website, pages viewed etc. This gives us an idea of which parts of our website users are visiting, in order that we may improve the content to offer you better services. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous.

2. Online Registration Form

Our site may contain registration forms that require users to provide us with contact information form such as their names and email address. We use this information to send you news and updates and promotional material about our products or from some of our partners. We do not pass this information to third parties other than the people working with the product or website. Users may opt out of any unwanted emails by the remove option in the emails or by contacting us directly at info@sevenstepconsulting.com.

3. ID, Customer information for support and maintenance

When you register to use a SSCPL product, create an ID with us or use our services for development or support we collect information that is unique to you and identifies you. This may include your name, email address, phone number or payment information all in accordance with applicable law. Some information is required and other information is optional. Sometimes information regarding eligibility may be required. At times we may rely on information from public sources.

Information collected while using our online products and applications especially during activation and automatic updates

When our product/application is used information may be collected on how it is used. We may collect information (like an IP address, or the type of device used) that your browser or device typically sends to our servers whenever you use our website, product or application. We may use information that led you to our website – for example the search terms used or the device being used – through cookies and similar technologies. Often this information is anonymous and if associated with you kept strictly confidential. If you do not want us to collect this information, you can tell us by opting out or by either declining or customizing cookie settings on our website

4. SSCPL emails

We do contact organizations or executives as a part of our marketing campaigns. We do so, as we believe we have legitimate interest to promote our products and services and it also benefits our prospects. We do not do any mass mailing and carefully reach out to selected professional with a personalized approach. The emails we send you as part of our marketing campaigns allow us to know if you have received or opened the email, or clicked a link within the email. If you do not want us to collect this information from marketing emails, you can opt out of receiving such emails by clicking on the unsubscribe button.

5. Buttons or tools on our websites related to other companies and social media pages

Our websites may include buttons or tools that link to other companies’ services (for example, a Facebook or Google button). We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a SSCPL web page containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information, as these sites may have their own privacy statements in place, which we recommend you review if you visit any linked Web sites. We are not responsible for the content of linked sites or any use of the sites or for the privacy practices of those other Web sites.

We may collect information when you interact with our social networking pages or use the sign-on features.

6. Subscribing to our blog

In order to subscribe to our blog, we will ask for your email address, we use this information for the sole purpose of notifying you when we have posted a new blog or when someone has commented on a blog that you have commented on.

7. Ordering our services and products

To order our service and products you must choose which option works best for you, once you click on order now you will be directed to our third-party payment gateways domain. Although this page may have the look and feel of SSCPL.com please make sure that you are aware that you are now on our third-party payment processor’s site in order to complete your transaction. The name, card number, expiration date, and email address will be collected to process your request. Your name and email address will be shared back with us in order for us to provide you with your key to complete the process. We do not have any access to the credit card information you submitted to our payment processor. The payment processors privacy policy governs the collection and use of the information collected during the check-out process.

8. Submitting Purchase Order

We request information from you on our order form. To buy from us, you may need to provide contact information (like name, email address, phone number and other details) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

9. Use of Information and Sharing

Lastly, as stipulated above to provide you with online chat support, we use Kayako. Kayako collects both personal (name and email) as well as anonymous information.

We may collect technical information about your computer in order to carry out our business activities. This includes your IP Address, browser type, Inventory Description File (which we create as part of the system scanning process) and your Customer Configuration. Your technical information is associated with your personal account. This information is used to understand what a correct configuration for your computer should look like, what your actual configuration contains, and what files we need to retrieve and install to repair your computer or to carry out our business activities that you have selected.

Note: We do not make copies of your program or data files on your computer to carry out our business activities.

How do we use the information collected?

We use this information to:

1. We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of your visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your Service use. The source of the usage data is our analytics tracking system. In addition, we may use third-party analytics tracking services such as Google Analytics and Facebook Pixel. This usage data may be processed for the purposes of analysing the use of the website and Services in order to improve our performance metrices, and for communicating with you. The legal basis for this processing is your consent. In some cases, the legal basis for this processing is our legitimate interests, namely monitoring and improving our website and Services.
2. We may process your data that is provided to us during the course of our surveys (“response data”). The response data may include your name, age, area of residence, email address, your responses to the questions that we may ask you. The source of the response data is you. The response data may be processed for the purposes of providing our services, ensuring the integrity of our operations and processes, maintaining back-ups of our databases, and for communicating with you. The legal basis for this processing is your consent.
3. We may process your information included in your personal profile on our website (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services and for communicating with you. The legal basis for this processing is your consent. In some cases, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and Services.
4. We may process your personal data that are provided in the course of the use of our Services (“service data”). The service data may include your name, address, telephone number, email address. The source of the service data is you or your employer. The service data may be processed for the purposes of providing our Services, ensuring the security of our website and Services, maintaining back-ups of our databases, and for communicating with you. The legal basis for this processing is your consent. In some cases, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business. In some cases, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
5. We may process information that you post for publication on our website or through our Services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and Services. The legal basis for this processing is your consent. In some cases, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business. In some cases, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
6. We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you and for and for communicating with you. The legal basis for this processing is your consent.
7. We may process information relating to our customer relationships, including customer contact information (“customer relationship data”). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications, promoting our products and services to customers, and for communicating with you. The legal basis for this processing is your consent. In some cases, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business. In some cases, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
8. We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your banking details, your credit card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services, keeping proper records of those transactions, and for communicating with you. The legal basis for this processing is your consent. In some cases, the legal basis for this processing is our legitimate interests, namely the proper administration of our business. In some cases, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
9. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters, and for communicating with you. The legal basis for this processing is your consent.
10. We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is your consent. In some cases, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with our business counterparts.

In addition to the specific purposes for which we may process your personal data set out in this Section, we may process any of your personal data identified in this Policy where necessary for:

We are the sole owners of the information collected on this website. It is used by SSCPL as above or to prevent/respond to protection of our websites or applications. We will not sell or rent this information to anyone.

6. WHOM DO WE SHARE YOUR DATA WITH?

In all cases this information is not shared with any third party. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g., to fulfil an order. We partner with other third parties to provide specific services such as a credit card processing company to bill users for our offerings. When you sign up for our offerings, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

In some cases, as detailed below, we may share information with those that provide us with technology services (e.g., web hosting and analytics services), but strictly for the purpose of carrying out our work. We may be required to share information with law enforcement or other third parties when compelled to do so by court order or other legal process, to comply with statutes or regulations.

We will not sell, share, rent or otherwise intentionally transfer your name, address, telephone number or e-mail address to market research companies, direct marketing companies or anyone else. The only exceptions when we may disclose your personal information to third parties are as follows:

If we merge with or are acquired by another company, and if all of our assets are acquired by another company, this information will most likely be one of the assets to be transferred. However, we will not transfer any personal information of our customers until absolutely necessary to provide you with a continuity of service and only when the new owner maintains and provides the same level of data privacy standards as we do. In such cases, we will provide you with notice and an opportunity to opt-out of the transfer of identifiable data.

7. HOW LONG DO WE RETAIN YOUR DATA?

Your personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain your personal data as follows:

In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

Notwithstanding the foregoing provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Can this information be reviewed?

In some cases, and at our discretion this information may be accessed by respective organizations to correct any mistake in that information, and to delete any information we no longer have business reasons for retaining. You can do this by sending us an email.

SSCPL strives to comply with all applicable laws around the globe that are designed to protect your privacy and information, no matter where that information is collected, transferred, or retained. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Privacy Policy even if information is transferred from your country to other countries that may not require an adequate level of protection for your information.

8. WHAT ARE YOUR RIGHTS REGARDING YOUR DATA WITH US?

This Section summarizes the rights that you have under data protection law. Please note that some of the rights available to you are convoluted and may not be represented in detail in this Policy. We advise you to peruse the relevant laws for a complete understanding your rights.

Your principal rights concerning your Personal Data under GDPR are as below:

1. Right to access:You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data.Subject to the condition that the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can request your personal data with us, by emailing us on info@sevenstepconsulting.com
2. Right to rectification: You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
3. Right to erasure:In certain circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data provided to us is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
4. Right to restrict processing: In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you do not desire erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
5. Right to object to processing:You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
6. Right to data portability: To the extent that the legal basis for our processing of your personal data is: (a) consent; or (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7. Right to complain to a supervisory authority: If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
8. Right to withdraw consent:To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.You may exercise any of your rights in relation to your personal data by a written notice to us on info@sevenstepconsulting.com In order for us to comply with your request, your notice must clearly state the right that you wish to exercise and identify your information in respect of which you wish to exercise such right. Please note that as a security measure, we may require you to verify your identity before accepting any request concerning your Personal Data.

RIGHT TO COMPLAIN TO THE ICO

You can contact the ICO if you have any concerns about how SSCPL has handled your personal data and you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO via their helpline on 0303 123 1113. You can find out more information about your rights as a data subject, their regulatory powers and actions they can take on their website https://ico.org.uk/

9. HOW DO WE SECURE INFORMATION COLLECTED?

We understand that the security of your information is vital and have in place strong administrative, technical, and physical security controls and measures to keep data safe and secure. Our privacy practices are designed to provide protection for your personal information, all over the world.

To protect information stored in our servers, through Amazon Web Service infrastructure at various locations like the US, Australia and India, access is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to multifactor authentication, data encryption, firewalls, and physical access controls to building and files.

We would like to caution our visitors about phishing attacks, wherein unscrupulous third parties seek to extract sensitive and confidential information from you by posing as a genuine website or by sending an email misrepresenting it to be from a genuine source. Please be aware that we never seek sensitive or confidential information such as regarding your financial or health record through emails or through our websites. If you receive such a message claiming to be from SSCPL, then please do not reply to it and immediately bring it to our attention by contacting the Webmaster.

SSCPL also recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment.

10. HOW DO WE USE COOKIES?

A cookie is a file containing a unique identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, that is, when the web browser is closed.

Cookies do not typically contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

In addition to the cookies mentioned above, additional cookies may be used by third-party service providers. Such third-party service providers use cookies and those cookies may be stored on your computer when you visit our website.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

11. CHILDREN’S PRIVACY

Our Service is not intended to be used by children. We do not knowingly collect personal information from children under the age of 16.

12. POLICY UPDATES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this website.

13. CONTACT US

This website is owned and operated by Seven Step Consulting Private Limited

We are registered in India as a Private Limited Company under Corporate Identity Number (CIN): U72200DL2009PTC193149

Our registered office address is  :  153, Maidangarhi, South West Delhi, Delhi, 110068, India

You can contact us

1. by post: at our registered office address provided above;
2. by email: on info@com
3. by telephone: on the contact number published on our website from time to time;
4. by website: by using our website contact form on

https://www. sevenstepconsulting.com/contact-us

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